New Order (NEWO) news

What to do when payment is made but order is cancelled on Bitget P2P?

When you buy crypto on Bitget P2P, payment is made but order is cancelled. What to do now? If you have transferred money to the seller but the order is timed out or cancelled, but payment is already done, follow these steps. To protect your funds, immediately go to "my orders" page and select your canceled order. Then scroll down and click "order inquiry". There will be the following 2 options. Choose the option "Payment completed, but the order was cancelled". Here, choose "Method 1" immediately, to place an order of the same amount with the same merchant. But if the merchant is offline and you cannot place an order with him for any reason, then immediately choose "Method 2" and file a claim. Assuming the merchant is online, then you choose "Method 1", click "next" and place a new order of the same amount which you have already transferred. Do not forget to click "paid" to ensure order doesn't get cancelled again. Your new order is confirmed and let's wait for the seller to respond and release USDT to you. In the meantime, you can also upload your previous payment proof in the chatbox. If you don't receive your USDT or any response from the merchant, you can submit an appeal in the ongoing order. When you have paid but the order is cancelled, you have to act immediately and promptly. Any delay or mistake from your side could cause permanent fund loss.

How to Buy Cryptocurrency on Bitget P2P Website

You can buy cryptocurrency from the Bitget P2P website in just a few clicks. 1. Log in to your Bitget account and go to [Buy Crypto] - [P2P Trading (0 Fee)]. Before trading on the P2P market, you need to add your preferred payment methods first. For more details, please refer to How to add new payment methods for P2P trading on the Bitget website?. 2. P2P zone Select the crypto you want to buy. You can filter all P2P advertisements using the filters. For example, use 100 USD to buy USDT. Click [Buy] next to the preferred offer. Confirm the fiat currency you want to use and the crypto you want to buy. Enter the amount of fiat currency to use, and the system will automatically calculate the amount of crypto you can get. Click [Buy]. 3. You will see the seller’s payment details. Please transfer to the seller’s preferred payment method within the time limit. You may use the [Chat] function on the right to contact the seller. After you have made the transfer, click [paid] and [Confirm]. Important Note: You need to transfer the payment directly to the seller through a bank transfer or other third-party payment platforms based on the seller's payment information. If you have already transferred payment to the seller, do not click [Cancel order] unless you have already received a refund from the seller in your payment account. Do not click [Paid] unless you have paid the seller. 4. After the seller confirms your payment, they will release cryptocurrency to you and the transaction is considered completed. You can click [View asset] to view the assets. If you cannot receive cryptocurrency within 15 minutes after clicking [Confirm], you can click [Submit appeal] to contact Bitget Customer Support agents for assistance. Please note that you cannot place more than two ongoing orders at the same time. You must complete the existing order before placing a new order.