Bitget Swap: Answers to the Most Commonly Asked Questions

• What is Bitget Swap?
  
  

As an established crypto trading exchange, Bitget is committed to giving users the best DeFi trading experience. With Bitget Swap, we've bridged the gap between CeFi and DeFi, allowing our users to expand and diversify their portfolio with high liquidity, strong security and a seamless user experience.

• What are the benefits of using Bitget Swap?
  
  

Bitget Swap gives our users an alternative to buying and selling on the Bitget exchange. With Bitget Swap, we support over 10,000 coins and tokens, across eight chains and aggregated from the most popular DEXs in crypto. With this powerful tool, users can swap or exchange one asset for another almost instantaneously, based on current market prices. With high liquidity and low slippage, users can exchange crypto anytime, anywhere, including cross-chain transactions. Bitget Swap also automatically converts any stablecoin balance in your account into gas fees you need to pay for the transaction, allowing for a unique, hassle-free experience.

Bitget Swap Tutorial

Bitget Swap Video

• How do I deposit funds into my Bitget Swap account?
  
  

1) Access your Bitget Swap account on the web app by selecting Assets on the top-right navigation bar, then select Overview, and select Bitget Swap. Alternatively, select Trade, then Spot trading, then Bitget Swap, from the navigation bar.
2) On the Bitget Swap page, choose which coin or token you'd like to exchange and select Deposit from the Sell/Buy field. Select Deposit from external wallet, or Deposit from spot account if you have the asset in your Bitget spot account.

• How do I add an unlisted token to swap on Bitget Swap?
  
  

Simply search for the coin or token in the Bitget Swap search bar with its name or contract address. If there are tokens with similar names, you may have to scroll further down to find the unlisted asset. Once you've selected the asset, select Import token.

• Are there single transaction limits?
  
  

Transaction limits are dependent on the mainnet and currency. This can be previewed before entering the transaction amount.
When you swap assets on Bitget Swap, there are two types of transactions: on-chain and cross-chain swaps. The minimum amount for a single transaction on the same chain is typically no less than 5 USDT (although the ETH chain is no less than 30 USDT), and no more than 10,000 USDT. For cross-chain swaps, a single transaction limit is typically no less than 30 USDT (with the exception of ETH at no less than 500 USDT), and no more than 80,000 USDT.

• How do I make a withdrawal?
  
  

1) Access your Bitget Swap account on the web app by selecting Assets on the top-right navigation bar, then select Overview, and select Bitget Swap.
2) Choose the cryptocurrency you want to withdraw, select Send then enter the contract address you want to send your assets to.

• How do I check my deposit and withdrawal records?
  
  

1) Access your Bitget Swap account on the web app by selecting Assets on the top-right navigation bar, then select Overview, and select Bitget Swap.
2) Choose the currency you want to see records for, and then select Record and Transfer history.

• How do I check my swap orders?
  
  

1) Access your Bitget Swap account on the web app by selecting Assets on the top-right navigation bar, then select Overview, and select Bitget Swap.
2) Choose the currency you want to see records for, and then select Record and Conversion history. There is also an icon on the top-left corner of the Bitget Swap page to quickly access your historical swap orders.

• How do I verify that the swap was successful?
  
  

All swap orders are settled directly in your Bitget Swap account, usually instantly. Depending on the traffic and liquidity of the token, this may take a little longer. To view your swap's status, you can check the Conversion history tab.

• Why do Bitget Swap prices differ from exchange prices?
  
  

Prices on an exchange are typically affected by the cryptocurrency's activity and trading volume. Bitget Swap gives dynamic prices based on market conditions, comparing market prices across multiple DEXs and giving you the most optimal price. Before a swap is executed, Bitget Swap allows you to preview the transaction and does not charge additional or hidden fees.

• Is there a gas fee?
  
  

Every transaction has a gas fee, but Bitget handles this automatically with your existing stablecoin balance in your Bitget Swap account. In this way, you don't need to account for extra funds in the chain token for the gas fee.

• How is slippage calculated?
  
  

Bitget uses an algorithm based on current liquidity conditions to give the lowest slippage for swaps.

• What does the 'insufficient balance' error message mean?
  
  

Just like spot trading, you'll need a certain amount of assets in your Bitget Swap account to execute a swap. For example, if a token is priced at 100 USDT, you'll need at least 100 USDT in your Bitget Swap account to buy one token. If you don't have enough funds in your Bitget Swap account to initiate the swap, you'll get an 'insufficient balance' error message to remind you to deposit funds into your account.

• What chains and currencies are currently supported on Bitget Swap?
  
  

Bitget Swap supports eight different chains, including ETH, BSC, Polygon, OP, Fantom, Klay, OEC and HECO. Bitget Swap supports cross-chain swaps for all of these chains except for Klay and OP. As such, users have access to over 10,000 different coins and tokens. Bitget Swap also aggregates more than 10 of the most popular DEXs including Uniswap, PancakeSwap, Curve and SushiSwap, giving you a rich funding pool for high liquidity exchanges.

• What is the 24-hour inflow of tokens?
  
  

Similar to trading volume, token inflows represent how often a token is being purchased. More participation within the market means the token is more active, and traders can glean from that information to predict whether a coin is bullish or not. Of course, there are many market indicators and so token inflow is not necessarily a sign of bullishness, so traders should exercise caution and use all resources available. Furthermore, token inflows don't necessarily lead to higher prices. A token may have bottomed out, causing an inflow from investors, but it could also become a pump-and-dump scenario.

• Can I get information on certain tokens?
  
  

One of Bitget Swap's best features is that you are armed with information when you swap assets. Many of the coins and tokens available on Bitget Swap come with background information, trading details, and links to further resources. Simply select the Coin details tab on the web app for more details.

• How can I assess a new or unlisted token's potential for growth and investment?
  
  

Great question. This is not financial advice, but we always recommend our users to DYOR (Do Your Own Research) and understand the risks before investing in any asset. Traders can ask themselves a few basic questions, like whether the project solves real-world problems, or whether you understand what the project actually does and if it has utility in your own life. It's also worth considering whether the project has multiple or diverse use cases, and whether there's community engagement or project evangelists. Web3 projects in development can be risky, and it's always worth reviewing the whitepaper, website and team that is driving the project.

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